Shipping and Orders

The shipping process is free and depends on your delivery address. The estimated delivery time is between 3 to 10 working days, after payment confirmation.

Shipping will be done with insurance included.

Alexandra Matias Jewelry does not deliver to PO Boxes or hotels.

You can pick up your purchases at the Alexandra Matias Jewelry boutique, located at Rua Castilho 59B, 1250-068 Lisbon, Portugal. If you wish, please fill in our address at the delivery address or call Customer Service at +351 211 942 585 (call to national fixed network).

To send your purchases to more than one delivery address, you must make separate purchases.

All items are carefully packed and placed in specially protected packaging for delivery.

If you wish to send a gift, you must indicate that you want a package to be made and a card with a personalized message sent.