COMPLIMENTARY EXPRESS SHIPPING ON ALL ORDERS
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T. +351 211 942 585
19,2 kt – 800 ‰ white gold drop earrings with 14 diamonds, about 0.63 ct in total, and 2 white pearls in a drop shape
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The shipping process is free and depends on your delivery address. The estimated delivery time is between 3 to 10 working days, after payment confirmation.
Shipping will be done with insurance included.
Alexandra Matias Jewelry does not deliver to PO Boxes or hotels.
You can pick up your purchases at the Alexandra Matias Jewelry boutique, located at Rua Castilho 41, 1250-068 Lisbon, Portugal. To do so, simply put the Boutique's address in the delivery address.
Within 14 days after confirmation of the respective payment, you can cancel the order as long as you do not use the product and, within that period, deliver the product purchased at Alexandra Matias Jewelry's premises.
To do this, you should contact Alexandra Matias Jewelry Customer Service to request a Return Authorization Number to place on the return.
The cancellation of the order will only take effect if the returned products are in the same condition in which they were delivered, that is, without damage or wear of any kind.
If the ordered products have already been shipped, Alexandra Matias Jewelry returns the amount corresponding to the price paid against the return of the products by the customer, less the amount spent on postage.
Recorded or modified items cannot be returned or exchanged.
The payment process is 100% secure and can be done by Visa, MasterCard or ATM reference.
At the time of purchase, you must indicate that you want a gift package to be made and, if you wish, you can indicate the personalized message to be printed on a card.
If you need to, you can call Customer Service by calling +351 211 942 585 or sending an email to email@example.com.
Rua Castilho, 59B
Monday to Friday – 10:30 to 19:00
Saturday – 10:30 to 13:30
Tel. +351 211 942 585
© Alexandra Matias Jewelry 2020